Is there anything wrong with the item received?
Please check the local business immediately or call to inquire about your problem

We have a free customer service line that can provide you with consultation 
services such as usage information, troubleshooting, etc. in a timely manner.

In the mailbox, please leave your name, contact number, and questions you need assistance, 
and we will deal with it for you as soon as possible.
You can also privately message your question on KAO's LINE or FB fan group, 
and the customer service staff will contact you within 24 hours.

Customer Service Line: 02-8285-9999
Email: kaolight@ms43.hinet.net
Service hours: Monday to Friday AM 08:30 - PM 17:30